About CPI Management - CPI Management - Think - Listen - Speak - Write
Management training in communication skills, in team building and support, negotiation, persuasiveness, customer satisfaction, and presentation speaking.
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type: article
title: About CPI Management
description: Providing excellence in consultation, facilitation and training in communication skills to formulate, understand and convey ideas one-to-one, in small groups an
url: https://cpimanagement.co.nz/
site_name: CPI Management
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- <H1> Commercial, Professional and Industrial Management Consultants
- <H3> CPI specialises in cross cultural communication in New Zealand, the Pacific & Asia.
- <H2> A Few Hints for Better Communication
- <H3> Hint 1
- <H4> From Woe to Go – Dealing with Public Speaking
- <H3> Hint 2
- <H4> Ninety percent of the friction of life is caused by the wrong tone of voice.
- <H3> Hint 3
- <H4> Can you hear me? Are you listening? These are two very different questions.
- <H3> Hint 4
- <H4> Relieve customer frustration by keeping them informed
- <H3> Hint 5
- <H4> For customer satisfaction use the customer’s name – but which name?
- <H3> Hint 6
- <H4> Remember the value of pausing
- <H3> Hint 7
- <H4> Shape the message so it is easily received and remembered
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- H1 : Commercial, Professional and Industrial Management Consultants, ( 456px from top )
- H3 : CPI specialises in cross cultural communication in New Zealand, the Pacific & Asia., ( 1092px from top )